Formerly sales/marketing. Both departments are slipping, and fast. Success as a sales rep is based on product line. - Sales Sovos Employee Review

2.0
Dec 27, 2016
Recommend
CEO approval
Business Outlook

Pros

+As mentioned in numerous reviews, it's all about your co-workers. The people you meet (in your level - this does not include management, as that's a big problem) are some of the best. I stay in touch with many of them on a regular basis. +For sales, the pay is manageable. If you can handle the stresses of whale hunting, you should be able to get by. The base is well below average, but the commission somewhat makes up for it. If you want a shot at more consistent income, apply to the Wilmington/Boston office. That business line has a product that is more self-sustaining and has fewer major competitors.

Cons

-The target bookings are unrealistic and, frankly, unobtainable. Management projected a forecast based on a brand new market, and they were off. By a lot. Rather than admit they were wrong and adjust accordingly, they stood by their projections. As a result, quotas are through the roof. Don't expect to last a year when the market has already solidified itself and there are competitors everywhere. Oh, and rather than admitting they screwed up the projections, they doubled down by cancelling the bi-annual sales event. Rather than a lavish event that truly makes employees feel appreciated (at least I did), they blame the lack of bookings and use it as a reason to completely cancel the event (even though we all know it's a financial issue). Now, employees will be lucky to be able to expense a dinner bill, rather than a fun, productive outing with all the sales teams. -Hinted above, this sales department has the highest turnover I've ever seen. If you don't get up to speed quickly enough, you're out. Don't expect superfluous amounts of help from your managers. If the aforementioned managers don't like you, you're out. All of the talented, incumbent visionaries who created Sovos through the merger are already gone. Everyone remaining is all about bureaucracy. -Sovos preaches itself as the land of opportunity, even if you aren't happy with your department. The implication is that, once you are hired (i.e. passing the SAT-style "exam"), you are seen as an asset to the company. We are told that, if you want to explore other roles within the company, you are free to do so. Well, it's all a lie. I was becoming uneasy in the sales department, and wanted to explore the product line and the operations department. That never happened. My manager would not sign off on a rotation schedule, as it would detract from the hours I spend in my actual role. A valid counterpoint, I will grant, but why bother dangling this fake program in front of potential/current employees when it's never going to happen? -IT for the Minnesota office is down to one person. Marketing is nonexistent, save for the client-based webinars full of information regurgitation. Human Resources is unresponsive and, frankly, inappropriate. If you ask a question about resigning, pursuing new roles, or anything, you can expect that it will circulate within the department, through the building, and eventually make its way back to bite you in the rear (a.k.a, the exact opposite of what HR is supposed to be there for). -I gave the rating two stars, but the truth is, it's one star. People tend to write off the one-star reviews as shallow-minded individuals who want to vent because they got fired. Believe me here, I did not get fired. I left when it became clear that Sovos was slipping and didn't care about its employees.

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Sovos Response
9y
Thank you for your sincere feedback, we agree Sovos has incredible talent within our team working on behalf of our Clients. We recently announced changes in Sales to address some of your concerns head on and we believe these changes will continue to have a positive impact on our success through the reminder of our fiscal year. We took time to weigh all the data carefully to ensure we were making a fair decision for all employees and the business. We’re known in the market for our ability to react nimbly to market needs, but we also strive to maintain structure and continuity for our employees, particularly around compensation. This past November, 40% of our quota carrying sales employees not only exceeded their quota but achieved President’s Club targets and took a trip to Costa Rica to celebrate. We believe in rewarding top talent for their accomplishments! In addition, we’re sorry to hear you didn’t feel you had the opportunity to explore other career paths. Career advancement and discovery is important to us and something our employees value highly. We’ll review your comments with our management team to make sure we’re meeting our high expectations. We support career growth, and the number of promotions and job moves last year outpaced market benchmarks. We’re very proud of our CLOUD rotation program, which provided 50+ employees the opportunity to pursue interests outside of their departments in 2016. While we strive to make this opportunity available to all interested employees, eligibility does depend upon workload and is subject to departmental needs. We believe Sovos is a great place to work, and will continue to work hard to improve in all areas. Thank you again for your review and we wish you the best of luck in your new adventure!

Explore other reviews about Sovos

5.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

I had a great experience thru the Recruiting process with Sovos. Cassie was very honest and open answering all my questions.

Cons

There were no cons at all.

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Sovos Response
2w
Thank you for sharing this, and welcome to the team! It's wonderful to hear that your recruiting experience set such a positive tone from the start. Cassie is a great example of the kind of Sovosians we are proud to have representing our culture, and knowing she made you feel informed and at ease throughout the process genuinely matters to us. We also love hearing that your first day onboarding helped you connect with our values and get a feel for what we do. That experience is something we work hard to get right, and your feedback confirms it's landing the way we intend. We're glad you're here, and we look forward to growing together. Gregg Spratto President
1.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Being Remote and standard benefits

Cons

Sales leadership is horrendous. New people are brought in not trained, aggressive targets (that have never been hit) usually designed to be the escape goats to protect the old guard. Long tenured sales protects the existing power structures. When results slip, they blame newer reps. New hires don’t hit, quotas unrealistic, weak implementation. Nightmare of a company, the worst I have ever worked at.

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Sovos Response
1w
Thank you for taking the time to share this. Feedback matters, even when we see things differently. Quota-setting and new hire ramp structures are areas we invest in seriously - they're because we want our sellers to win, not to set anyone up to fail. That's the culture we've built, and it's one I'm proud of. That said, I do hear that your experience hasn't matched that intent. If there are specific gaps in how you were onboarded or supported, I'd genuinely like to understand them so we can keep getting better. Please connect with HR or reach out to me directly. We're committed to building a team where every rep has a real shot at success! Alice Katwan, President of Revenue, Sovos
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