Fun peers, poor business direction and leadership - Anonymous employee Sovos Employee Review

2.0
Feb 7, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This is a young, energetic company with a lot of potential to be a great place to work. They have a start-up type feel with a mixture of corporate environment.

Cons

I was in a few different roles at Sovos with poor experiences in all of them. It is painfully obvious that the CEO does not care about the operations area and it was very unfortunate to see that. In addition, the operations area has little to no upward mobility and the hours are incredibly long. The sales and marketing area of the company has constant attrition, with that comes constant territory re-alignment and client dissatisfaction. It becomes very difficult to guarantee and sort of consistency for clients. The marketing area is so under resourced it cannot begin to keep up with the business demands and is very poorly managed. The sales teams are just about on their own for any sort of greenfield/prospecting. Companies are acquired and cultures clash with little plan for synergy of the businesses. Promises are not kept, the business has no sense of direction, leadership is disappointing.

Explore other reviews about Sovos

5.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

I had a great experience thru the Recruiting process with Sovos. Cassie was very honest and open answering all my questions.

Cons

There were no cons at all.

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Sovos Response
2w
Thank you for sharing this, and welcome to the team! It's wonderful to hear that your recruiting experience set such a positive tone from the start. Cassie is a great example of the kind of Sovosians we are proud to have representing our culture, and knowing she made you feel informed and at ease throughout the process genuinely matters to us. We also love hearing that your first day onboarding helped you connect with our values and get a feel for what we do. That experience is something we work hard to get right, and your feedback confirms it's landing the way we intend. We're glad you're here, and we look forward to growing together. Gregg Spratto President
1.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Being Remote and standard benefits

Cons

Sales leadership is horrendous. New people are brought in not trained, aggressive targets (that have never been hit) usually designed to be the escape goats to protect the old guard. Long tenured sales protects the existing power structures. When results slip, they blame newer reps. New hires don’t hit, quotas unrealistic, weak implementation. Nightmare of a company, the worst I have ever worked at.

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Sovos Response
1w
Thank you for taking the time to share this. Feedback matters, even when we see things differently. Quota-setting and new hire ramp structures are areas we invest in seriously - they're because we want our sellers to win, not to set anyone up to fail. That's the culture we've built, and it's one I'm proud of. That said, I do hear that your experience hasn't matched that intent. If there are specific gaps in how you were onboarded or supported, I'd genuinely like to understand them so we can keep getting better. Please connect with HR or reach out to me directly. We're committed to building a team where every rep has a real shot at success! Alice Katwan, President of Revenue, Sovos
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