Not Impressed - Project Manager Sovos Employee Review

2.0
Mar 19, 2017
Recommend
CEO approval
Business Outlook

Pros

+ Flexible work schedule + Flexible work environment - could work at home or in office at your descretion + Casual office environment + Managers advocate for staff

Cons

- Office environment was a bit uncomfortable. Temperature, noise levels, cubical space, plus more could have been improved. - Managers were seemingly unqualified. I think the talent had left the building already by the time I started working there, and they decided to fill the void with favorites... painfully obvious most people in authority were not exactly qualified. - Very immature culture. Playing ping-pong seem to come first and no one cared. - Too much entry level talent as a whole. To glorify this issue, opportunities are offered to potential talent (not actual talent) which put the company at risk because of their lack of experience. Experienced staff ended up getting short-changed even though they are the ones who could actually fix all the problems and bring innovative solutions to the table. How unfortunate they are overlooked for advancement because the cost more? I couldn't figure it out... it was immensely disappointing to see the actual talent get routinely overlooked. - There was a lot of juggling on the executive level. How many times a year can a re-org be done? Big picture - never really got a sense of what this company was about. I knew it was tax software with services, but sales people didn't even know what Taxport looked like and customer service reps could barely even load a data file. When you look past the surface culture, if feels like something is fundamentally wrong in this company.

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Sovos Response
9y
Thank you for sharing your thoughts with us. Feedback like this aids our company in identifying areas upon which we can improve. We continuously work hard to ensure clear direction and strategy for our organization. We aim to demonstrate this through our core purpose, KPI’s, and strategic anchors. Change occurs rapidly at Sovos, which is a reflection of our two areas of expertise: Technology and compliance. We continually evaluate the organizational structure to identify the practices that best service our clients and strive to maintain a competitive advantage in the market. At times, this does necessitate change. We appreciate your recognition of our managers’ advocacy for their employees. It is important that managers work in the best interest of their staff. Again, thank you for your feedback.

Explore other reviews about Sovos

5.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

I had a great experience thru the Recruiting process with Sovos. Cassie was very honest and open answering all my questions.

Cons

There were no cons at all.

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Sovos Response
1mo
Thank you for sharing this, and welcome to the team! It's wonderful to hear that your recruiting experience set such a positive tone from the start. Cassie is a great example of the kind of Sovosians we are proud to have representing our culture, and knowing she made you feel informed and at ease throughout the process genuinely matters to us. We also love hearing that your first day onboarding helped you connect with our values and get a feel for what we do. That experience is something we work hard to get right, and your feedback confirms it's landing the way we intend. We're glad you're here, and we look forward to growing together. Gregg Spratto President
1.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Being Remote and standard benefits

Cons

Sales leadership is horrendous. New people are brought in not trained, aggressive targets (that have never been hit) usually designed to be the escape goats to protect the old guard. Long tenured sales protects the existing power structures. When results slip, they blame newer reps. New hires don’t hit, quotas unrealistic, weak implementation. Nightmare of a company, the worst I have ever worked at.

1
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Sovos Response
3w
Thank you for taking the time to share this. Feedback matters, even when we see things differently. Quota-setting and new hire ramp structures are areas we invest in seriously - they're because we want our sellers to win, not to set anyone up to fail. That's the culture we've built, and it's one I'm proud of. That said, I do hear that your experience hasn't matched that intent. If there are specific gaps in how you were onboarded or supported, I'd genuinely like to understand them so we can keep getting better. Please connect with HR or reach out to me directly. We're committed to building a team where every rep has a real shot at success! Alice Katwan, President of Revenue, Sovos
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