A train wreck veiled behind empty promises and hollow ideals - Anonymous employee Sovos Employee Review

1.0
Oct 3, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Thinking of pros is immeasurably difficult for this place. The one thing I do love about this company is the people I work with. Unfortunately, the caveat here is that you love a very small subset of the people you work with, rather than the whole.

Cons

You hear a lot about how the company focuses on hiring younger, freshly graduated individuals. The older folks tend to be a little more bitter about this fact. What many fail to realize is that, many of these younger individuals are just as qualified, if not more so, than their predecessors. This leads to the additional issue of incompetent management and leaders within various departments. Higher positions are generally granted to those with seniority, regardless of the quality of their work. Much of the management are hired from the outside, meaning they come in knowing nothing about any of their employees' work. How do they expect to run departments this way? Well, the way they are then forced to run the company is to essentially treat their young employees like children, rather than capable adults. They take the words and actions of the less competent seniors as the absolute truth, since they do not have the knowledge themselves. The whole thing is an endlessly perpetuating cycle. Now, let's diverge onto some different paths, and talk about the compensation and work. The pay scale at this company works in a manner in which upper management is grossly overpaid, while everyone below them is grossly underpaid, based on industry averages. Even when you are "recognized" to be an incredibly high performing individual, they do their best to undercut you, paying you less than even people they believe to be doing work of lower quality. It's all about getting the cheapest labor to do the most work here. Work-wise, the company varies between departments, but the same general issues occur throughout. The systems break down almost monthly, forcing various departments to jump through hurdles both consisting of time and stress. Despite the systems malfunctioning on a regular basis, any delays and issues that crop up are instantly blamed on the lower tier employees. There is very little accountability for higher positions, since they often use their "underlings" as scapegoats. It's no wonder why almost anyone you talk to wants to leave. Avoid at all costs.

Explore other reviews about Sovos

5.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

I had a great experience thru the Recruiting process with Sovos. Cassie was very honest and open answering all my questions.

Cons

There were no cons at all.

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Sovos Response
2w
Thank you for sharing this, and welcome to the team! It's wonderful to hear that your recruiting experience set such a positive tone from the start. Cassie is a great example of the kind of Sovosians we are proud to have representing our culture, and knowing she made you feel informed and at ease throughout the process genuinely matters to us. We also love hearing that your first day onboarding helped you connect with our values and get a feel for what we do. That experience is something we work hard to get right, and your feedback confirms it's landing the way we intend. We're glad you're here, and we look forward to growing together. Gregg Spratto President
1.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Being Remote and standard benefits

Cons

Sales leadership is horrendous. New people are brought in not trained, aggressive targets (that have never been hit) usually designed to be the escape goats to protect the old guard. Long tenured sales protects the existing power structures. When results slip, they blame newer reps. New hires don’t hit, quotas unrealistic, weak implementation. Nightmare of a company, the worst I have ever worked at.

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Sovos Response
1w
Thank you for taking the time to share this. Feedback matters, even when we see things differently. Quota-setting and new hire ramp structures are areas we invest in seriously - they're because we want our sellers to win, not to set anyone up to fail. That's the culture we've built, and it's one I'm proud of. That said, I do hear that your experience hasn't matched that intent. If there are specific gaps in how you were onboarded or supported, I'd genuinely like to understand them so we can keep getting better. Please connect with HR or reach out to me directly. We're committed to building a team where every rep has a real shot at success! Alice Katwan, President of Revenue, Sovos
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