toxic work environment - Customer Success Manager Sovos Employee Review

2.0
Nov 29, 2022
Recommend
CEO approval
Business Outlook

Pros

Parking, free beverages and snacks

Cons

Low pay Negative environment Overworked

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Sovos Response
3y
I’m sorry to hear you didn’t feel your experience with us was a positive one. While the “Pros” you listed are all great- free parking and beverages/snacks, I consider those to be pretty basic and it saddens me those were the only things you felt positive about while working with us. As leaders, we try our best to make Sovos a great place where people actually want to work. We offer flexible paid time off so employees don’t feel overworked and they can take the time off when it’s needed. We offer opportunities to grow within the organization and career development programs to help employees gain the skills needed to advance in different areas. We love to give recognition to dedicated employees through our high-five program and Work Tango (formally known as Kazoo). We also regularly benchmark our compensation packages to make sure we do stay competitive in the market. It sounds like Sovos wasn’t the right fit for you but I really hope that you have since found what you were looking for.

Explore other reviews about Sovos

5.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

I had a great experience thru the Recruiting process with Sovos. Cassie was very honest and open answering all my questions.

Cons

There were no cons at all.

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Sovos Response
1mo
Thank you for sharing this, and welcome to the team! It's wonderful to hear that your recruiting experience set such a positive tone from the start. Cassie is a great example of the kind of Sovosians we are proud to have representing our culture, and knowing she made you feel informed and at ease throughout the process genuinely matters to us. We also love hearing that your first day onboarding helped you connect with our values and get a feel for what we do. That experience is something we work hard to get right, and your feedback confirms it's landing the way we intend. We're glad you're here, and we look forward to growing together. Gregg Spratto President
3.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

remote work, unlimited PTO, good benefits

Cons

say they care about their people and don't show it

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