It was good until it wasn't - Sales Director Sovos Employee Review

2.0
May 6, 2024
Recommend
CEO approval
Business Outlook

Pros

Lots of talented and kind people that are committed to their customers.

Cons

New CEO and leadership have pushed out a a lot of talent with institutional knowledge. Lots of layoffs so proceed with caution.

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Sovos Response
2y
Thank you for leaving your thoughts here. I second your statement that our team is extremely committed to providing their customers with the best experience possible when choosing Sovos to partner with. This is why we have been and continue to receive great feedback from our customers that Sovos is supportive and helpful with problem-solving, follow-ups, and providing knowledge and education when needed. At the same time, we know we can continue to focus on improving our customer experience and we are excited to see what the future holds. Layoffs are not unique to Sovos; every successful company needs to continue to re-evaluate performance and make business decisions that will benefit the company as a whole. We do not take layoff decisions lightly and we do our best to support every employee fairly and equally who transitions out of the business. With new leadership comes new ideas to the betterment of Sovos and structure of the organization. We are openly sharing with our teams what our future plans are, and we will continue to stay as transparent as possible. Thank you for your thoughts as they are extremely valuable and helpful to our team as we move forward. Alice Katwan – President, Revenue

Explore other reviews about Sovos

5.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

I had a great experience thru the Recruiting process with Sovos. Cassie was very honest and open answering all my questions.

Cons

There were no cons at all.

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Sovos Response
1mo
Thank you for sharing this, and welcome to the team! It's wonderful to hear that your recruiting experience set such a positive tone from the start. Cassie is a great example of the kind of Sovosians we are proud to have representing our culture, and knowing she made you feel informed and at ease throughout the process genuinely matters to us. We also love hearing that your first day onboarding helped you connect with our values and get a feel for what we do. That experience is something we work hard to get right, and your feedback confirms it's landing the way we intend. We're glad you're here, and we look forward to growing together. Gregg Spratto President
1.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Being Remote and standard benefits

Cons

Sales leadership is horrendous. New people are brought in not trained, aggressive targets (that have never been hit) usually designed to be the escape goats to protect the old guard. Long tenured sales protects the existing power structures. When results slip, they blame newer reps. New hires don’t hit, quotas unrealistic, weak implementation. Nightmare of a company, the worst I have ever worked at.

1
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Sovos Response
3w
Thank you for taking the time to share this. Feedback matters, even when we see things differently. Quota-setting and new hire ramp structures are areas we invest in seriously - they're because we want our sellers to win, not to set anyone up to fail. That's the culture we've built, and it's one I'm proud of. That said, I do hear that your experience hasn't matched that intent. If there are specific gaps in how you were onboarded or supported, I'd genuinely like to understand them so we can keep getting better. Please connect with HR or reach out to me directly. We're committed to building a team where every rep has a real shot at success! Alice Katwan, President of Revenue, Sovos
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