Flexible and good co-workers, inconsistent upper management and decisions - Sales Sovos Employee Review

3.0
Jul 17, 2024
Recommend
CEO approval
Business Outlook

Pros

You can get a day off whenever you want, good local managers, 100% remote work and flexible hours.

Cons

While local managers and co-workers are helpful, I cannot say the same about upper management. Constant turnover, almost every month there is at least one big change. Even if you do your job very well, there is no guarantee that you will not be fired. We work with this possibility always in the back of our mind. Therefore you cannot think the possibility of promotion. No clear communication between upper management and employees.

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Sovos Response
1y
Hello, thank you for sharing your thoughts. I am pleased to hear that you are taking advantage of our flexible time off program and enjoy the ability to work from home. I also want to acknowledge that it is great to hear that our managers and your direct coworkers are supportive and helpful in a great time of change here at Sovos. With that, I see that you do not feel the same way about upper management and feel a lack of job security. We are in a period of time where change and adaptability are upon us, and we feel that, in order to support our partners, investors, and employees, we have needed to make meaningful change to our business for success. In simpler terms, some of our teams may not fit the mold we need to transform into in order to remain competitive in our market. Although we are making these adjustments, there is still an opportunity to grow within your role. I encourage you to speak with your direct manager or myself directly about career development opportunities we offer. We never like to lose team members, but we are investing more in people than we ever have in the company’s history. Additionally, I agree that communication can always be improved, and we are working on ways to stay more connected and ensure our teams are informed of all things Sovos in real time. Recognition is very important to us as well, and we will continue to highlight our top performers and project completions when we connect as an organization at large. I have just returned from our Sovos Global Sales Kick Off, and the feedback we’ve gotten from teams has been astoundingly positive and motivated for the opportunities ahead of us! I hope you can see what many of your teammates do. Please reach out to me directly if you have any questions or concerns as your feedback is greatly appreciated. Thank you, Alice Katwan - President, Revenue

Explore other reviews about Sovos

5.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

I had a great experience thru the Recruiting process with Sovos. Cassie was very honest and open answering all my questions.

Cons

There were no cons at all.

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Sovos Response
1mo
Thank you for sharing this, and welcome to the team! It's wonderful to hear that your recruiting experience set such a positive tone from the start. Cassie is a great example of the kind of Sovosians we are proud to have representing our culture, and knowing she made you feel informed and at ease throughout the process genuinely matters to us. We also love hearing that your first day onboarding helped you connect with our values and get a feel for what we do. That experience is something we work hard to get right, and your feedback confirms it's landing the way we intend. We're glad you're here, and we look forward to growing together. Gregg Spratto President
1.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Being Remote and standard benefits

Cons

Sales leadership is horrendous. New people are brought in not trained, aggressive targets (that have never been hit) usually designed to be the escape goats to protect the old guard. Long tenured sales protects the existing power structures. When results slip, they blame newer reps. New hires don’t hit, quotas unrealistic, weak implementation. Nightmare of a company, the worst I have ever worked at.

1
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Sovos Response
3w
Thank you for taking the time to share this. Feedback matters, even when we see things differently. Quota-setting and new hire ramp structures are areas we invest in seriously - they're because we want our sellers to win, not to set anyone up to fail. That's the culture we've built, and it's one I'm proud of. That said, I do hear that your experience hasn't matched that intent. If there are specific gaps in how you were onboarded or supported, I'd genuinely like to understand them so we can keep getting better. Please connect with HR or reach out to me directly. We're committed to building a team where every rep has a real shot at success! Alice Katwan, President of Revenue, Sovos
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