Downhill - Compliance Services Representative Sovos Employee Review

2.0
Jun 26, 2025
Recommend
CEO approval
Business Outlook

Pros

Fully remote is nice and the lower level management has always been good in my experience

Cons

Very little faith in upper management. Low pay and increased workloads/job complexity from what seem to be poorly conceived plans.

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Sovos Response
11mo
Thank you for your honest feedback. I’m glad to hear you’ve had a positive experience with your direct managers and that the flexibility of fully remote work has been a benefit. Both are important parts of how we aim to support our teams. I also want to acknowledge your concerns about upper management, compensation, and workload. Transformation is never without its challenges, and we recognize that change can create strain when not clearly aligned or communicated. Your perspective is a valuable reminder of the need to stay closely connected to how our decisions impact teams day to day. We’re committed to learning from feedback like yours as we refine our plans and continue building toward a stronger, more transparent future. Thank you again for being part of Sovos and for sharing your thoughts with us. Warm regards, Eva Krauss Chief Transformation Officer

Explore other reviews about Sovos

5.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

I had a great experience thru the Recruiting process with Sovos. Cassie was very honest and open answering all my questions.

Cons

There were no cons at all.

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Sovos Response
2w
Thank you for sharing this, and welcome to the team! It's wonderful to hear that your recruiting experience set such a positive tone from the start. Cassie is a great example of the kind of Sovosians we are proud to have representing our culture, and knowing she made you feel informed and at ease throughout the process genuinely matters to us. We also love hearing that your first day onboarding helped you connect with our values and get a feel for what we do. That experience is something we work hard to get right, and your feedback confirms it's landing the way we intend. We're glad you're here, and we look forward to growing together. Gregg Spratto President
1.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Being Remote and standard benefits

Cons

Sales leadership is horrendous. New people are brought in not trained, aggressive targets (that have never been hit) usually designed to be the escape goats to protect the old guard. Long tenured sales protects the existing power structures. When results slip, they blame newer reps. New hires don’t hit, quotas unrealistic, weak implementation. Nightmare of a company, the worst I have ever worked at.

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Sovos Response
1w
Thank you for taking the time to share this. Feedback matters, even when we see things differently. Quota-setting and new hire ramp structures are areas we invest in seriously - they're because we want our sellers to win, not to set anyone up to fail. That's the culture we've built, and it's one I'm proud of. That said, I do hear that your experience hasn't matched that intent. If there are specific gaps in how you were onboarded or supported, I'd genuinely like to understand them so we can keep getting better. Please connect with HR or reach out to me directly. We're committed to building a team where every rep has a real shot at success! Alice Katwan, President of Revenue, Sovos
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