A place to work - Software Support Analyst Sovos Employee Review

3.0
Jul 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Decent Hours, Decent Schedule, People who work there are nice.

Cons

Was hard to get any opportunity for advancement. Was transferred after hiring on for one department to another. Tone deaf People running the company.

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Sovos Response
10mo
Thank you for taking the time to share your experience. We're glad to hear you appreciated the schedule and found the people you worked with to be kind and supportive, especially your direct manager. That sense of connection and team spirit is something we strive to foster across the organization. We also want to acknowledge your concerns regarding advancement opportunities and departmental changes. We recognize how important career growth and clear communication are, and your feedback helps us continue to improve in those areas. While we’re sorry to hear aspects of your experience didn’t meet your expectations, we’re grateful you shared your perspective. We truly appreciate your contributions during your time here and wish you nothing but the best in your future endeavors. Gregg Spratto Chief Operating Officer

Explore other reviews about Sovos

5.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

I had a great experience thru the Recruiting process with Sovos. Cassie was very honest and open answering all my questions.

Cons

There were no cons at all.

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Sovos Response
2w
Thank you for sharing this, and welcome to the team! It's wonderful to hear that your recruiting experience set such a positive tone from the start. Cassie is a great example of the kind of Sovosians we are proud to have representing our culture, and knowing she made you feel informed and at ease throughout the process genuinely matters to us. We also love hearing that your first day onboarding helped you connect with our values and get a feel for what we do. That experience is something we work hard to get right, and your feedback confirms it's landing the way we intend. We're glad you're here, and we look forward to growing together. Gregg Spratto President
1.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Being Remote and standard benefits

Cons

Sales leadership is horrendous. New people are brought in not trained, aggressive targets (that have never been hit) usually designed to be the escape goats to protect the old guard. Long tenured sales protects the existing power structures. When results slip, they blame newer reps. New hires don’t hit, quotas unrealistic, weak implementation. Nightmare of a company, the worst I have ever worked at.

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Sovos Response
1w
Thank you for taking the time to share this. Feedback matters, even when we see things differently. Quota-setting and new hire ramp structures are areas we invest in seriously - they're because we want our sellers to win, not to set anyone up to fail. That's the culture we've built, and it's one I'm proud of. That said, I do hear that your experience hasn't matched that intent. If there are specific gaps in how you were onboarded or supported, I'd genuinely like to understand them so we can keep getting better. Please connect with HR or reach out to me directly. We're committed to building a team where every rep has a real shot at success! Alice Katwan, President of Revenue, Sovos
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