So much potential, until there wasn't - Enterprise Account Executive Sovos Employee Review

Thank you for your honest and detailed feedback. We’re incredibly proud to hear that your experience with our customer-facing teams, across Sales and Support, was so positive. The dedication, passion, and excellence of our people are what truly make the difference for our customers, and we’re grateful for your recognition of that. We also want to acknowledge the challenges you raised. Navigating change, whether it’s leadership transitions, evolving strategies, or internal systems, can be difficult, and we understand how that can affect both employee morale and the customer experience. Your feedback is a powerful reminder of how important it is to balance ambition with clarity, resources, and focus. We're actively working to streamline our operations, modernize internal systems, and ensure our teams are equipped to deliver on our commitments without being overextended. These improvements won’t happen overnight, but they are underway, and we remain committed to listening and adjusting where it matters most. Thank you again for your contributions and insights. We truly appreciate the passion you brought to the organization and wish you all the best in your next chapter. Alice Katwan - President, Revenue