HORRIBLE Treatment from HR - Customer Service Representative Spectrum Employee Review

1.0
Jan 27, 2023
Recommend
CEO approval
Business Outlook

Pros

Paid training Easy to get hired Most people come for the paid training and quit when they get the horrendous schedule. Parking lot at flushing location, only $25 per week. So many diversity and spirit events to compensate for the low pay, bad shifts, and zero benefits. Alot of free junk and merchandise to compensate for low pay, bad shifts, and crappy benefits.

Cons

Terrible schedule Cant request days off Ghetto environment No work life balance Little to no benefits After 30 days when you get holidays and sick days, you cant even use them, never approved, constantly asking for sick notes from doctors, no privacy about your personal life or medical issues. Paychecks constantly late or sporadic!! How can such a big company be so unreliable with direct deposit? You barely pay people enough to afford to work there.

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Spectrum Response
3y
Thank you for your valuable feedback. We know that positive, supportive leadership can make all the difference for a successful career. The experience you describe is not in keeping with our company values. When some employees do not comply with policies or create a hostile working environment, it hurts us all. We have taken note of your comments and will share them with our leadership.

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5.0
Feb 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits like gym, healthcare, PTO (although you only get about 12 days or so initially) The people are great, really nerdy cool crew, the work is really satisfying for designer minds.

Cons

Training took forever, just for you to see if you like the work you are there 4 months, this is a really niche industry and they expect you to know the details to advance to higher pay, to get an advancement of title, you essentially get a pay cut and a team that appears unhappy.

5.0
Sep 17, 2019
Recommend
CEO approval
Business Outlook

Pros

Compensation, work life balance hours, benefits, fun environment that offers lots of learning and growth potential

Cons

Strict on dress code and professional appearance

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