Culture is changing and losing focus on customers - Region Sales Manager Splunk Employee Review

4.0
Apr 30, 2019
Recommend
CEO approval
Business Outlook

Pros

Great product, bright people, huge market potential.

Cons

Sales Management doesn't value sales reps. Account segmentation and quota assignments are done in the dark and unpredictable from one year to the next. No longer customer focused.

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Splunk Response
7y
Really appreciate the perspective and the thoughtfulness. Customers are at the center of what we do everyday. Your feedack reflects the need to continue that focus, and ensure we communicate what we're doing to achieve this more effecively. PIease let us know if you have any further feednack by emailing us at openconversation@splunk.com - Peter Vogt, Employee Communications

Explore other reviews about Splunk

5.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

- Excellent work life balance and competitive compensation. - Strong benefits and talented, supportive colleagues. - Industry leading technology with an established brand. - Opportunity to work with large enterprise customers and travel when needed.

Cons

- Since the Cisco acquisition, leadership quality and sales execution have noticeably declined. The culture has shifted from customer success to excessive focus on spreadsheets, dashboards, and internal metrics. - Internal politics and favoritism have become increasingly apparent, creating inconsistent opportunities across territories and reps. - The Splunk / Cisco integration remains fragmented. Sales motions, product positioning, and incentives are not aligned, making it difficult to execute effectively. - Cisco sellers are still not consistently incentivized to sell Splunk, creating unnecessary friction between teams. - Lack of experienced SE resources makes running successful PoCs difficult and slows sales cycles. - Account Executives are increasingly treated like overlays rather than owners of their business. - Product innovation has slowed, with a greater emphasis on packaging and licensing changes instead of meaningful platform improvements, while competitors like CrowdStrike and Palo Alto Networks continue to execute aggressively.

3.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Good product branding AI focused

Cons

Expensive product Turnover Churned territories

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