Great place to work - Customer Success Manager Splunk Employee Review

5.0
Jun 10, 2021
Recommend
CEO approval
Business Outlook

Pros

Good pay, great colleagues that are always ready to help, decent bonuses and secondary, Splunk responded to the pandemic situation very well. Clear view on career and growth paths and overall very positive, encouraging company culture.

Cons

Awkward time in growth of Splunk where contours of silos are becoming and regional nuance is sometimes forgotten. Some growing pains

Explore other reviews about Splunk

5.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

- Excellent work life balance and competitive compensation. - Strong benefits and talented, supportive colleagues. - Industry leading technology with an established brand. - Opportunity to work with large enterprise customers and travel when needed.

Cons

- Since the Cisco acquisition, leadership quality and sales execution have noticeably declined. The culture has shifted from customer success to excessive focus on spreadsheets, dashboards, and internal metrics. - Internal politics and favoritism have become increasingly apparent, creating inconsistent opportunities across territories and reps. - The Splunk / Cisco integration remains fragmented. Sales motions, product positioning, and incentives are not aligned, making it difficult to execute effectively. - Cisco sellers are still not consistently incentivized to sell Splunk, creating unnecessary friction between teams. - Lack of experienced SE resources makes running successful PoCs difficult and slows sales cycles. - Account Executives are increasingly treated like overlays rather than owners of their business. - Product innovation has slowed, with a greater emphasis on packaging and licensing changes instead of meaningful platform improvements, while competitors like CrowdStrike and Palo Alto Networks continue to execute aggressively.

3.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Good product branding AI focused

Cons

Expensive product Turnover Churned territories

See reviews by: Helpful|Rating|Date|All