I LOVE this company!! - Customer Care Representative Spokeo Employee Review

5.0
Nov 30, 2016
Recommend
CEO approval
Business Outlook

Pros

I have full time, set schedule employment at a rate higher than the current minimum wage that includes, medical, dental and vision coverage at no cost to me! Not to mention I get free catered lunch, snacks and beverages everyday!! We have an awesome Culture team here that provides wellness activities throughout the week AND there are always opportunities for career growth here!

Cons

Working in a call center can sometimes be tough work. Calls may be on the rough side once in a while. The great thing about working at Spokeo is that we all maintain a safe and kind environment around the office and I know that my managers are supportive of my success because they are constant opportunities for coaching and improvement.

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Spokeo Response
9y
Thank you for your feedback. We are always working to create an environment where our employees enjoy coming into work everyday. We want our culture to embrace collaboration, innovation, and fun.

Explore other reviews about Spokeo

5.0
Nov 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Good company culture and good people to work with.

Cons

401k matching stops and less bonus.

1.0
Nov 26, 2025
Recommend
CEO approval
Business Outlook

Pros

I worked on the email team a millennia ago, not sure if it still exists today. It was a fun job not answering calls. Very small biannual raises, maybe a quarter or two increase an hour. They reward seniority and tenure. Actually, it's one of the reasons why I left, couldn't stomach seeing some of the leadership day-in-day-out. One of the team leads couldn't contain his energy whenever he was provided attractive female customer service agents to supervise, tried to put on alpha-ish displays and wore small tight shirts. Kind of created a weird aggro morale for his team, even promoted several times up to executive office for some reason. BUT thankfully, my coworkers were awesome!! This was definitely a temporary job for someone in between careers, there were lots of unique personalities, lots of snacks, company events, so I'd say the morale team (yes one of those existed) did a pretty good job.

Cons

Whoops, just read the above

2
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Spokeo Response
6mo
Thank you for sharing your recollections; we are sincerely sorry that aspects of your experience, particularly around leadership conduct and growth opportunities, left a poor impression. Though much has changed since those early days, your account reminds us that culture is shaped not only by policies but by daily behavior. We’re glad the camaraderie and community you found among coworkers offered some balance, and we’ve since strengthened our leadership expectations, feedback channels, and development practices. We remain committed to fostering a workplace where respect and fairness are constant.
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