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      Spokeo

      Engaged Employer

      Spokeo reviews

      Supportive Management and Excellent Co-Workers - Chargeback Analyst Spokeo Employee Review

      5.0
      Sep 15, 2020
      Chargeback analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      1. Responsive and transparent management 2. Supportive and encouraging teammates 3. Nurturing environment 4. Free lunch and snacks

      Cons

      While the departments communicate well, Customer Care is on a different floor. From prior experience at other companies, teams work better in the same physical space.

      avatar
      Spokeo Response
      5y
      Thank you very much for the feedback! We are so glad that you feel the support from the team and our management. We strive very hard to provide a supportive and nurturing work environment. We understand that some team members may find it difficult to communicate with other teams due to the physical location of the seating arrangements. Now that we are all working remotely due to Covid-19, we highly recommend you to make use of Slack and Zoom to reach out to other team members and stay in touch. In particular, please participate in the #culture channel on Slack where you can join other teammates on Virtual Coffee Breaks and after-hour chats. The Culture team has also set up a #culture-donut channel to pair up team members from different departments every 2 weeks. You will be randomly paired with another team member and have a chance to chat or connect online for a quick conversation. Hope you continue to enjoy your Spokeo life!

      Explore other reviews about Spokeo

      5.0
      Nov 10, 2025
      Data analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good company culture and good people to work with.

      Cons

      401k matching stops and less bonus.

      1.0
      Nov 26, 2025
      Email support
      Recommend
      CEO approval
      Business Outlook

      Pros

      I worked on the email team a millennia ago, not sure if it still exists today. It was a fun job not answering calls. Very small biannual raises, maybe a quarter or two increase an hour. They reward seniority and tenure. Actually, it's one of the reasons why I left, couldn't stomach seeing some of the leadership day-in-day-out. One of the team leads couldn't contain his energy whenever he was provided attractive female customer service agents to supervise, tried to put on alpha-ish displays and wore small tight shirts. Kind of created a weird aggro morale for his team, even promoted several times up to executive office for some reason. BUT thankfully, my coworkers were awesome!! This was definitely a temporary job for someone in between careers, there were lots of unique personalities, lots of snacks, company events, so I'd say the morale team (yes one of those existed) did a pretty good job.

      Cons

      Whoops, just read the above

      2
      avatar
      Spokeo Response
      6mo
      Thank you for sharing your recollections; we are sincerely sorry that aspects of your experience, particularly around leadership conduct and growth opportunities, left a poor impression. Though much has changed since those early days, your account reminds us that culture is shaped not only by policies but by daily behavior. We’re glad the camaraderie and community you found among coworkers offered some balance, and we’ve since strengthened our leadership expectations, feedback channels, and development practices. We remain committed to fostering a workplace where respect and fairness are constant.
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