Pros
I worked at the Bryant St. Location and this place was a job I always think back to and smile. It allowed me to be creative in merchandising, talk to customers about products I love, and work with a great team of passionate and motivated people. when it was busy, time just flew by. the kitchen was fully stocked as well which was a huge bonus. Very casual work environment. Lots of employees grow there. They do a good job of promoting from within.
Cons
it's retail, so of course there are some downsides to the job but of all the retail stores to work, I think it is one of the better ones. When I was there in 2015 and earlier, right as the online store was being developed, some of the processes and projects were a bit unorganized. I imagine that this has improved though.