Pros
The office is very nice. Each desk is equipped with an electric riser to raise the height. So you can work while standing or while sitting, and switch around very easily. Pay is OK for the location. Most workers (not management) are very friendly and nice. I really enjoyed interacting with them. And they are hard-working. The company trip is fun. Keep in mind they have company trips only when they meet the annual goal. So far, the trip happened every year. Relaxed dress code and beer Friday. It is nice to mingle with people from other departments and get to know them. This may be a good first job for new college graduates as long as they leave the company before being used and burnt.
Cons
Where to begin... They sing the song of open management. They say workers can voice their opinions which may be contradictory to manager's views or opinions. Don't drink the Kool-Aid! If you do, you are viewed as someone who is not conforming to the "culture". As other people stated, management do not like opposing or contradicting opinions or suggestions. They like everyone in the department to think like they do. Unfortunate thing is, those "managers" lack the real life experience in the field and ran their department like their domain. Ah, the "culture"!! This word has been used by the company as a rebuttal to certain criticism. "Our culture is not for everyone". Right, no culture is for everyone. But who makes the decision that this worker fits into the "culture" and this worker does not fit into the "culture"? It is very subjective. Basically the way they use the word "culture' is whether the manager likes the employee or not, regardless of the job performance of the person. They use the word "culture" to terminate employees. This happens often. Job performance is not the first criteria to be successful in this company. It is whether your manger likes you or not. As you can guess, this will limit the company's true growth as an organization substantially. Especially coupled with inexperienced managers. Basically, the company is mostly comprised with immature management and fresh-out-of-college work force. Don’t pretend like you care about workers and worker opinions. The benefit such as unlimited time off, subsidy to mortgage after so many years, etc. etc. may sound good, but no one gets the full benefit. As other people mentioned, taking a long vacation is frowned upon. Many people leave the company or let go before other benefit (such as mortgage subsidy or sabbatical) kicks in. Your time off really depends on how your manger views your service. Many people mentioned the difficulty to balance work and family. Office worker's full time work week is 45 hours. You get overtime pay for the 5 hours if you are an hourly worker, but if you are salary, no such luck. But 45 hours a week is still doable. What is not doable is the hours warehouse workers have to put in. They work anywhere between 60 to 70 hours a week. I understand lean work force has its benefit, but for warehouses, they should have more workers to make hours more manageable. IF YOU ARE SENIOR MANAGEMENT CANDIDATE, PLEASE READ THIS! They recruit director level people to lead a department but those people never last too long. There are a few exceptions, but most of the director level recruits left the company within six month to a year. One director lasted only for two weeks!! Those are the people who have various experiences in more established companies. It is alarming that none lasts too long. I suspect there are many reasons, but the fact remains that the directors with real life experiences see something they do not like in the company. By the way, those directors are not the inexperienced “managers” I mentioned earlier. Spreetail added close to 400 workers in 2018 and announced a plan to add another 1000 workers in 2019. Really? It is true that the sales is increasing steadily, but is this growth sustainable? Or are there other reasons why the company is adding work force like crazy? It is true that the company recommends new employees to leave a Glassdoor feedback, while they never tell the employees to leave “positive” feedback. What kind of feedback do you think those new employees leave, especially if they are new- college graduates? Positive reviews!! They are happy to be in a well-known “start-up” company with cool “culture” and office outfit. Of course four or five stars. When you read the reviews here, look at the length of services of those who left negative feedback and the length of services of those who left positive feedback. Many positive feedback come from people who are with the company less than one year, and many negative ones from the people who worked there longer than one year. And see the actual examples that those negative reviews contain. Those are not just disgruntled former employees. They are raising valid negative feedback. Please do not be deceived by “2019 Best Companies to Work” Award. The points are skewed.