Spreetail is the BEST CULTure - Customer Experience Specialist Spreetail Employee Review

5.0
Apr 15, 2019
Recommend
CEO approval
Business Outlook

Pros

JK!! Spreetail will trick you just like this headline. My coworkers were amazing, and the company trip was fun. I did learn a lot about the e-commerce industry while I was with the company.

Cons

When I started I was so excited to take on the role at such a cool company. For the first couple months of my employment everything seemed to be great! Great people, great culture, and opportunities. Once I got further into the role my perception of the entire company started to shift. I realized that People and Culture would have all of the new hires fill out a Glassdoor review within the first 6 months of employment. The reason why that is an issue is because you don't realize the lack of integrity within the company until later. I also found it very disheartening that we find loop holes and take down product reviews in order to have a better marketplace rating. GOOD THING THEY CAN'T DELETE GLASSDOOR REVIEWS! Spreetail also did a thing called a subship that I found very unethical. We would advise a specific product and send an older or different model and hope that the customer would not notice. DISGUSTING! The amount of transparency was lacking and I started not to trust the ethics of stakeholders. I could write until my fingers bleed so I will just do you all a favor and say DO NOT DO IT. They tell all their employees that a "Work/Life Balance" doesn't exist if they work there and that is 100% correct. Spreetail also believes that you shouldn't do things for recognition, well I call BS! The company is never afraid to hop in front of a camera crew when they are working with the Communities department. I support helping out communities, but using it as a marketing scheme is the same as doing it work for recognition. Customer Experience is the ugly step child of this company. CE Specialist have non-traditional schedules and are not able to part take in the fun activities the company uses as a recruiting tactic. DO NOT JOIN UNLESS YOU WANT TO DRINK THE SPREETEA! #CULTure

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Spreetail Response
7y
We appreciate your feedback and are sorry to hear that your experience with us was not positive. We do encourage employees to share their anonymous feedback via Glassdoor and recommend that they wait 6 months to leave a review because it takes at least this amount of time to build a deep understanding of our company and culture. The integrity of these reviews is important to us, and if you felt personally pressured to leave a review at any time as an employee, we'd like to hear about it at careers@spreetail.com. Additionally, we’ve shared your concerns with our Customer Experience team leadership, as we continually work to improve the experience for both our customers and our team. Thank you.

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