A Great Product but a Toxic Culture - Director of Operations Spring Health Employee Review

1.0
Jul 31, 2024
Recommend
CEO approval
Business Outlook

Pros

A great product born out of genius. Has some smart and wonderful employees who care about mental health. Has a strong benefits package and fundamentally supports remote work.

Cons

Culture is a problem. It quickly (over a year or so) went from a culture of high performance, teamwork, and caring about colleagues to a toxic culture of fear. Some of the company's individual contributors and leaders threw one another under the bus to get ahead—and HR encouraged this behavior, leaving some poorer performers in charge. There was too much posturing and self-promotion among new leaders. There were constant HR "investigations" of employees. Strong early leaders left and were often replaced by new leaders who knew little about the mental health or benefits spaces and even less about motivating people.

Explore other reviews about Spring Health

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

I received payment on time.

Cons

No cons. Just moved on.

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Definitely some smart and dedicated co workers. Remote work was nice but they are trying to get rid of it too.

Cons

Company tries to be a FAANG without the pay or proper career structure. You are never doing good. Leadership is out to save themselves before anyone else. Quick to pass blame down. It was honestly a very toxic work environment. Wouldn’t be surprised if someone sues the company from how leaders speak to ICs. Poor manager training leads to unprepared managers. There was a first time manager in engineering who had almost everyone on his team quit, never had a single IC under them promoted and the manager still got a hefty promotion. Very clear that company’s priorities are not in the interests of employees.

4
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