The biggest professional mistake I EVER made... - Customer Success Manager Springbot Employee Review

1.0
Apr 27, 2018
Recommend
CEO approval
Business Outlook

Pros

Wasn’t there longer enough to develop any pros..well the location is great. That is about all I can think of at the moment.

Cons

The pay Poor work life balance Poor Communication and expectations No Direction Needless to say if you are fresh out of college and happen to know someone that works here you will get a job.

Explore other reviews about Springbot

5.0
Sep 25, 2025
Recommend
CEO approval
Business Outlook

Pros

Great place, innovative product, elite team

Cons

Stressful, demanding, similar to other startups

1.0
Dec 17, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You can work remotely and the team is flexible in schedule

Cons

New ownership took over this year and the software is no longer in existance. The old version of Springbot is now just a product that is no longer supported and broken. The new Springbot is them selling prospecting data to you, but really they are just using other tools that you could use yourself with more success. Also the leadership is "boys club" - almost all the women have been let go and they have only hired friends of the group without doing legit background checks. This has led to it becoming a disaster of a "business". They also dont believe in hiring real employees, they believe everything can be done for $10 an hour or via AI. No real opportunities here.

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