. “When leadership fails, even the best talent can’t survive.” - General Manager Square Employee Review

1.0
Oct 6, 2025
Recommend
CEO approval
Business Outlook

Pros

1. Office looks great from the outside — perfect for Instagram stories. 2. You’ll learn what not to do as an organization. 3. Exposure to chaos can really build your patience and people-reading skills. 4. You’ll get to witness some creative PR stunts up close. 5. If you’re into politics, this is your playground. 6. Great place to test your emotional endurance and professionalism. 7. You’ll understand the true meaning of “optics over ethics.” 8. A crash course in surviving without systems or structure. 9. You’ll never take a healthy work culture for granted again. 10. The brand loves publicity — so you’ll always be part of some show, if not growth.

Cons

1. Leadership lacks direction and maturity — decisions change with moods, not logic. 2. No defined HR, finance, or operational structure; everything runs on impulse. 3. Favouritism and politics outweigh performance and capability. 4. Zero accountability at the top; blame always flows downward. 5. Feedback is neither welcomed nor respected — especially if it challenges the narrative. 6. Policies exist only on paper; implementation depends on who you are. 7. Poor work-life balance — employees are expected to adjust to chaos. 8. Constant instability and lack of communication create a stressful environment. 9. High attrition rate speaks louder than their PR campaigns. 10. The company invests more in image-building than in its people. 11. If you enjoy surprises, this place offers one every morning — mostly unpleasant. 12. Be prepared to say “Sir” and “Ma’am” more than you say your own name — it’s the only way to survive.

Explore other reviews about Square

5.0
Mar 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Had an amazing time building with AI

Cons

got removed by artificial intelligence

2.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

The pay and benefits are awesome. Healthcare and added corporate perks are some of the best. If you can make a strong territory you can make a lot of money.

Cons

A LOT. I have worked in tech sales for years and for competitors and I can tell you that Square is light years behind in the way that they coach, support, and in creating business systems that have real impact. Leadership changes as fast as anywhere I’ve ever been if one half or quarter goes bad. The data is so bad which is one of the reasons all the AI tools they try and slap on salesforce never have any real impact. ROE means nothing here either, it’s the Wild West and its dog eat dog. Whoever knows the right person and gets the lead first gets the deal so it can be inequitable compared to other sales orgs. Lastly the whole sales leadership team just sends pump up messages as the way they think they’re supporting the team. The lack of authentic support just makes reps miserable and makes them feel isolated. Especially because they know they’re always on the chopping block if they have a bad Q

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