Pros
Staples is a fairly profitable company to work for and continues to grow as such. Success varies store to store (as in any retail market), the customer base is predominately a need based group meaning the customer knows what they want. Staples has created a buying environment over a selling environment because of this and it makes meeting corporate sales goals easier than many other retail markets. The IA has a set schedule of 7-3 M-F.
Cons
Staples offers minimal training to most positions. The IA position is one of a kind in most locations and senior management has little training in the role of IA. Personally, I was trained in another store in the matter of two and a half days with an IA who has been with the company for years. I was fortunate enough to have a great mentor, but I cannot speak for others.