Terrible Company - Customer Service Representative Staples Employee Review

1.0
Jul 19, 2014
Recommend
CEO approval
Business Outlook

Pros

The only good thing I can think of is the employee stock purchasing program. There is also good eye care but that's it for benefits.

Cons

There is no room for advancement within the company. They would rather bring in managers from outside the company with no experience. Poor benefits, poor wages and even poorer wage increases a quarter is a high raise for them. Call center jobs are moving to India, Stores are closing and long time employees are being let go so cheaper employees can be brought in.

Explore other reviews about Staples

5.0
May 6, 2026
Recommend
CEO approval
Business Outlook

Pros

good coworkers and benefits and work life balance

Cons

no flexible hours for students

3.0
Jul 23, 2026
Recommend
CEO approval
Business Outlook

Pros

The location I worked at was very kind and accommodating.

Cons

They are forced to run a skeleton crew, Amazon returns bring in excessively angry people who do not buy things, too much emphasis on signing people up for the rewards program, balloons are coming

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