Do Not Work Here - Claims Representative State Farm Employee Review

1.0
Apr 29, 2016
Recommend
CEO approval
Business Outlook

Pros

You get a check biweekly and paid sick leave is plentiful.

Cons

-Micromanaging -Numbers driven -No job security -Heavy workload -Call center environment SF used to be a great place to work but not anymore. They do not care about their employees. Geico will be the #1 insurer soon because SF has lost sight of what made them #1. Tenure reps are quitting daily.

Explore other reviews about State Farm

5.0
Apr 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Chill environment, good starting pay for the area, learning a lot

Cons

Pay progression seems pretty slow if you stay your whole career

3.0
Mar 8, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

(At the time) Fair pay and predictable bonus structure They were pretty good at covering travel expenses and paying them back quickly Diverse workforce & diversity initiatives Fun and funny coworkers Opportunities for growth Again, this was all four years ago and has likely changed

Cons

(At the time and now, according to other comments) Arrogant to a fault Total lack of innovation & willingness to innovate Odd attachment to the company's past (which prevents progress) High number of veterans (20+ years) who are determined to get that retirement money, and therefore, are resistant to change and technology Heavy reliance on command and control management style Poor decision-making that leads to losses of all kinds

1058
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