NOT THE COMPANY IT USED TO BE - Claims Associate State Farm Employee Review

2.0
Jul 31, 2016
Recommend
CEO approval
Business Outlook

Pros

Long term career is possible for fast paced oriented, corporate minded individuals with rapid secretarial and claim representative skills. High speed multi-tasking is a must.

Cons

The company has reduced it's appreciation of both staff and customers. It is no longer the company I signed on with. Claims can take months, or even years to be completed. Customer service has become less and less important.

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5.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, benefits pay, time off

Cons

Workload, No over time available. Non communicative attorneys

3.0
Mar 8, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

(At the time) Fair pay and predictable bonus structure They were pretty good at covering travel expenses and paying them back quickly Diverse workforce & diversity initiatives Fun and funny coworkers Opportunities for growth Again, this was all four years ago and has likely changed

Cons

(At the time and now, according to other comments) Arrogant to a fault Total lack of innovation & willingness to innovate Odd attachment to the company's past (which prevents progress) High number of veterans (20+ years) who are determined to get that retirement money, and therefore, are resistant to change and technology Heavy reliance on command and control management style Poor decision-making that leads to losses of all kinds

1058
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