Claim Specialist - Claim Specialist State Farm Employee Review

4.0
Oct 19, 2016
Recommend
CEO approval
Business Outlook

Pros

Highly rated financially year after year. Job stability; various opportunities available if claims is not your thing. Easy to build a long-term career. Substantial benefits available to all employees..

Cons

Claims handling at State Farm has taken a backseat to strictly number crunching. They have lost the identity that made customers want to pay the extra premiums; no more personal touch. Customers have become numbers to them.

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5.0
Apr 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Very nice boss, great pay, and experience

Cons

The clients can be a bit demanding

3.0
Mar 8, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

(At the time) Fair pay and predictable bonus structure They were pretty good at covering travel expenses and paying them back quickly Diverse workforce & diversity initiatives Fun and funny coworkers Opportunities for growth Again, this was all four years ago and has likely changed

Cons

(At the time and now, according to other comments) Arrogant to a fault Total lack of innovation & willingness to innovate Odd attachment to the company's past (which prevents progress) High number of veterans (20+ years) who are determined to get that retirement money, and therefore, are resistant to change and technology Heavy reliance on command and control management style Poor decision-making that leads to losses of all kinds

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