Claim Specialist - Claims Specialist State Farm Employee Review

3.0
Feb 22, 2017
Recommend
CEO approval
Business Outlook

Pros

Stable industry, good health benefits.

Cons

Everything good about the company is no longer available. Schedules are no longer flexible and sometimes require employees to only have Sunday and a random weekday off. Managers no longer get to manage and are told what to do. Employees are so unhappy that they are applying for new jobs while on the clock. Employees are no longer trusted to do their work and manage their workload and are told what to do at all hours of the day. Few holidays off. No work life balance even though the company preaches it. Too much micromanagement. The company is going through a reorganization and the employees are paying the price for the downfall of the reorganization. The pride that people used to have for working for State Farm no longer exists and it shows in customer interactions and in employee attitudes. Pay is extremely low for industry standards, despite the amount of work required. Mandatory overtime is common.

Explore other reviews about State Farm

5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits. Work culture is positive, middle management is generally very employee friendly.

Cons

Executives seem to be less focused on overall employee satisfaction each year.

3.0
Mar 8, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

(At the time) Fair pay and predictable bonus structure They were pretty good at covering travel expenses and paying them back quickly Diverse workforce & diversity initiatives Fun and funny coworkers Opportunities for growth Again, this was all four years ago and has likely changed

Cons

(At the time and now, according to other comments) Arrogant to a fault Total lack of innovation & willingness to innovate Odd attachment to the company's past (which prevents progress) High number of veterans (20+ years) who are determined to get that retirement money, and therefore, are resistant to change and technology Heavy reliance on command and control management style Poor decision-making that leads to losses of all kinds

1058
See reviews by: Helpful|Rating|Date|All