Claims Specialist - Claims Specialist State Farm Employee Review

2.0
Apr 8, 2017
Recommend
CEO approval
Business Outlook

Pros

Benefits Petition Ability to assist people in need Petition Petition

Cons

Salary is low compared to some of the other insurance companies with a name in the industry. Employees are not really appreciated for the work that they do. Everything about the job is driven by metrics. State Farm makes an already stressful situation even more stressful with the metrics, and constant monitoring. The only reason employees are not watched in the restrooms is because it is illegal, or maybe State Farm has just not been caught yet. Everything with State Farm is shoved down employees throat. Coaching by some team managers is taken to the extreme by constant monitoring. At some point this can be seen as staking and not coaching.

Explore other reviews about State Farm

5.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great, family friendly work culture

Cons

Slow adopters to anything new

3.0
Mar 8, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

(At the time) Fair pay and predictable bonus structure They were pretty good at covering travel expenses and paying them back quickly Diverse workforce & diversity initiatives Fun and funny coworkers Opportunities for growth Again, this was all four years ago and has likely changed

Cons

(At the time and now, according to other comments) Arrogant to a fault Total lack of innovation & willingness to innovate Odd attachment to the company's past (which prevents progress) High number of veterans (20+ years) who are determined to get that retirement money, and therefore, are resistant to change and technology Heavy reliance on command and control management style Poor decision-making that leads to losses of all kinds

1058
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