1.0
May 16, 2017
Former employee, less than 1 year
Tempe, AZ
Recommend
CEO approval
Business Outlook
Pros
Company has longevity; Lots of long-time customers; Consistency.
Cons
Angry customers, angry customers... did I mention angry customers? Always on phones and never know WHO you are going to get on the line. Ridiculous metrics. Not everyone can take call after call after call for two hours straight... sorry! Again angry/rude customers whether State Farm policyholders or not. A lot of policyholders yelling at you and saying they are going to switch insurance companies like it's YOUR fault! Um... think again!! Glad I left this super stressful, awful position!