Not what it used to be - Associate-Claims Support/Claims Support Associate State Farm Employee Review

1.0
Jun 5, 2017
Recommend
CEO approval
Business Outlook

Pros

Annual profit sharing bonus that varies based on the success of the company. Rumor has it, that may not last long.

Cons

No work-life balance. Unless you're dead, don't expect to be able to call in or take a day off to go to the doctors - not that you'll have the time to begin with. Regardless of how long you've been there, people earn between 1 and 2 days off every month and when I left, there was no available time off for another 3+ months. If an emergency comes up? Oh well! Your boss will not be understanding and unless you can get it protected through FMLA (which requires you be there a year), it will count against you! There is very little organization with this department. One of our locations and partners is set to close but nobody could tell you the specifics about it. There is very little room for advancement. I was there for a few years and there were maybe 4 positions in other departments that were posted. A lot of employees believe that is because they will eventually relocate and close all operations centers. They just announced plans to close about 11 so it looks like they're headed that way.

Explore other reviews about State Farm

5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits. Work culture is positive, middle management is generally very employee friendly.

Cons

Executives seem to be less focused on overall employee satisfaction each year.

3.0
Mar 8, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

(At the time) Fair pay and predictable bonus structure They were pretty good at covering travel expenses and paying them back quickly Diverse workforce & diversity initiatives Fun and funny coworkers Opportunities for growth Again, this was all four years ago and has likely changed

Cons

(At the time and now, according to other comments) Arrogant to a fault Total lack of innovation & willingness to innovate Odd attachment to the company's past (which prevents progress) High number of veterans (20+ years) who are determined to get that retirement money, and therefore, are resistant to change and technology Heavy reliance on command and control management style Poor decision-making that leads to losses of all kinds

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