Pros
Good benefits. Job security (because they ate dio understaffed)
Cons
Been working for this company for 10 years. Before all of the "restructuring" this felt like a career, employees were appreciated, cared for by management and you could feel that all the way up to the CEO (that has since retired). We were encouraged to succeed, to enjoy helping the customers recover because that was our goal. Now... new CEO... new structure.... it is all about numbers, metrics.... treated like were are nothing but robots that need to make that mark! The brand is changing because employees are NOT appreciated anymore, all stuffed into a number of outputs like a computer program, Now being seen as replaceable because State Farm is hiring just about anyone these days to fill a seat. No work life balance. With these new changes this place feels like a job, not a career anymore.