Needs work - Claims Adjuster State Farm Employee Review

3.0
Oct 21, 2017
Recommend
CEO approval
Business Outlook

Pros

Pay was decent, and my coworkers were awesome.

Cons

They use a point system for their attendance and while I get the point the system and why it is there . I don't agree with how many points they charge per absense. They talk about work -life balance but their really is not one. Their system for their claims is pretty old and really inefficient. The managers made me feel so uncomfortable and really seemed like they could care less about their employees. While this is a call center enviornment if your not on their team it really feels like they don't like you . They micro manage. They walk through the aisles and watch what your doing. They play favoritsim and really you need that in order to move up in the company .

Explore other reviews about State Farm

5.0
Apr 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Chill environment, good starting pay for the area, learning a lot

Cons

Pay progression seems pretty slow if you stay your whole career

3.0
Mar 8, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

(At the time) Fair pay and predictable bonus structure They were pretty good at covering travel expenses and paying them back quickly Diverse workforce & diversity initiatives Fun and funny coworkers Opportunities for growth Again, this was all four years ago and has likely changed

Cons

(At the time and now, according to other comments) Arrogant to a fault Total lack of innovation & willingness to innovate Odd attachment to the company's past (which prevents progress) High number of veterans (20+ years) who are determined to get that retirement money, and therefore, are resistant to change and technology Heavy reliance on command and control management style Poor decision-making that leads to losses of all kinds

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