They Lure you in with pay and benefits. - Claims Associate -ILR State Farm Employee Review

3.0
Jan 25, 2018
Recommend
CEO approval
Business Outlook

Pros

Pay Benefits Coworkers were the nicest and best people! I made a lot of lifelong friendships here.

Cons

Points system. You get about the same points if you’re a half hour late or are out the whole day. They don’t care why you’re absent, even if it is something out of your control, points. They look for reasons to write people up and terminate employment. I never felt any job security. Management lies to you. Don’t bother asking any questions. They tell you what they want to tell you. If you are a claims representative you are chained to the desk for 8-10 hours a day with very short breaks. Maybe ok for some, I am too active and was unhappy with that set up.

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5.0
Apr 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Chill environment, good starting pay for the area, learning a lot

Cons

Pay progression seems pretty slow if you stay your whole career

3.0
Mar 8, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

(At the time) Fair pay and predictable bonus structure They were pretty good at covering travel expenses and paying them back quickly Diverse workforce & diversity initiatives Fun and funny coworkers Opportunities for growth Again, this was all four years ago and has likely changed

Cons

(At the time and now, according to other comments) Arrogant to a fault Total lack of innovation & willingness to innovate Odd attachment to the company's past (which prevents progress) High number of veterans (20+ years) who are determined to get that retirement money, and therefore, are resistant to change and technology Heavy reliance on command and control management style Poor decision-making that leads to losses of all kinds

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