Was tired of wasting my time - Process Analyst State Farm Employee Review

2.0
Jan 29, 2018
Recommend
CEO approval
Business Outlook

Pros

I worked at State Farm for a little over two years and left to launch my own business. My dad has been a State Farm agent for many years, so I had always wanted to work for the company. The salary and benefits package was very competitive and the use of State Farm Park was very nice.

Cons

I worked as a Process Analyst in a department that had very weak leadership at the manager and director level. The AVP over my area was not a good leader, and had a myopic view of what needed to be done. A lot of time was wasted on vanity exercises for his ego. The work done by my team was a waste of company money, as all projects that I worked on were implemented but there was no accountability. The analyst level employees had no accountability to the managers and leaders. Everyone just did what worked for them. As a result, the work produced by the department was uneven, inefficient and substandard. The company hierarchy was startlingly bloated and out of date. In my small department alone, there were several senior managers that did not have any director reports. The sense of entitlement by "long-timers" was out of touch with results, and expenses were out of control. It's my understanding that mass layoffs have finally begun, but unfortunately it is probably too little too late. The company is far behind the curve on innovation, the customers are not the primary focus, nothing is done quickly. It is a relic compared to the direction the insurance industry is heading.

Explore other reviews about State Farm

5.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

stable and reliable environment. Interesting work

Cons

If not planning to be an agent could be a dead end

3.0
Mar 8, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

(At the time) Fair pay and predictable bonus structure They were pretty good at covering travel expenses and paying them back quickly Diverse workforce & diversity initiatives Fun and funny coworkers Opportunities for growth Again, this was all four years ago and has likely changed

Cons

(At the time and now, according to other comments) Arrogant to a fault Total lack of innovation & willingness to innovate Odd attachment to the company's past (which prevents progress) High number of veterans (20+ years) who are determined to get that retirement money, and therefore, are resistant to change and technology Heavy reliance on command and control management style Poor decision-making that leads to losses of all kinds

1058
See reviews by: Helpful|Rating|Date|All