Agent Staff - AGENT STAFF - TEAM MEMBER State Farm Employee Review

4.0
Dec 29, 2012
Recommend
CEO approval
Business Outlook

Pros

Worked as an agent staff at State Farm office with an agent nearing retirement. Working at a small business like this was an extremely immersive experience that taught me to work hard and learn on my own.

Cons

Customer service is difficult - especially when you are faced with the task of a closing insurance agency. The agent you work for will dictate what life at work is like.

Explore other reviews about State Farm

5.0
Apr 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Very good environment with good people

Cons

Work sometimes stressful or repetitive

3.0
Mar 8, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

(At the time) Fair pay and predictable bonus structure They were pretty good at covering travel expenses and paying them back quickly Diverse workforce & diversity initiatives Fun and funny coworkers Opportunities for growth Again, this was all four years ago and has likely changed

Cons

(At the time and now, according to other comments) Arrogant to a fault Total lack of innovation & willingness to innovate Odd attachment to the company's past (which prevents progress) High number of veterans (20+ years) who are determined to get that retirement money, and therefore, are resistant to change and technology Heavy reliance on command and control management style Poor decision-making that leads to losses of all kinds

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