high volume work - Claims Specialist State Farm Employee Review

3.0
Feb 28, 2019
Recommend
CEO approval
Business Outlook

Pros

Benefits are pretty good overall although the company continue to review and to eliminate and reduce some benefits. The company is ethical.... if overtime is worked it must be claimed on timecards

Cons

annual shift bids to determine what your shift will be based on tenure and last performance rating, must work some holidays based on bids, performance is based to a large degree on quanity (not quality) of work that is done which results in conscientious employees having to pick up slack for employees who manipulate the work to get a "count" rather than to do quality work.

Explore other reviews about State Farm

5.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great, family friendly work culture

Cons

Slow adopters to anything new

3.0
Mar 8, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

(At the time) Fair pay and predictable bonus structure They were pretty good at covering travel expenses and paying them back quickly Diverse workforce & diversity initiatives Fun and funny coworkers Opportunities for growth Again, this was all four years ago and has likely changed

Cons

(At the time and now, according to other comments) Arrogant to a fault Total lack of innovation & willingness to innovate Odd attachment to the company's past (which prevents progress) High number of veterans (20+ years) who are determined to get that retirement money, and therefore, are resistant to change and technology Heavy reliance on command and control management style Poor decision-making that leads to losses of all kinds

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