25 years as a licensed Rep. - Customer Service Representative/Sales State Farm Employee Review

4.0
Nov 4, 2014
Recommend
CEO approval
Business Outlook

Pros

Love meeting people and taking care of their needs. I did stay because of the people. I learned something new almost everyday.. really. Computers programs are second to none. Loved them.

Cons

They are going out with the old and in with the new and the new ain't so hot...lol

Explore other reviews about State Farm

5.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Good company to learn adjusting.

Cons

There are no cons from me

3.0
Mar 8, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

(At the time) Fair pay and predictable bonus structure They were pretty good at covering travel expenses and paying them back quickly Diverse workforce & diversity initiatives Fun and funny coworkers Opportunities for growth Again, this was all four years ago and has likely changed

Cons

(At the time and now, according to other comments) Arrogant to a fault Total lack of innovation & willingness to innovate Odd attachment to the company's past (which prevents progress) High number of veterans (20+ years) who are determined to get that retirement money, and therefore, are resistant to change and technology Heavy reliance on command and control management style Poor decision-making that leads to losses of all kinds

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