Overqualified and Underpaid!!! - Sales Agent/Customer Service Representative State Farm Employee Review

2.0
Dec 7, 2014
Recommend
CEO approval
Business Outlook

Pros

Tuition reimbursement so you can take something worthwhile with you when they kick you out the door...great food services and proximity to MARTA if you choose to commute. Crappy designated smoking locations...

Cons

Excessively long weeks of training for menial entry level positions...juvenile work environment, embarrassingly unprofessional atmosphere in a so-called "corporate" environment, inept senior managers who shirk responsibilities, overworked and under-qualified junior managers, highly nepotistic environment...if you great-grandfather wasn't an agent forget about advancement!

Explore other reviews about State Farm

5.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great, family friendly work culture

Cons

Slow adopters to anything new

3.0
Mar 8, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

(At the time) Fair pay and predictable bonus structure They were pretty good at covering travel expenses and paying them back quickly Diverse workforce & diversity initiatives Fun and funny coworkers Opportunities for growth Again, this was all four years ago and has likely changed

Cons

(At the time and now, according to other comments) Arrogant to a fault Total lack of innovation & willingness to innovate Odd attachment to the company's past (which prevents progress) High number of veterans (20+ years) who are determined to get that retirement money, and therefore, are resistant to change and technology Heavy reliance on command and control management style Poor decision-making that leads to losses of all kinds

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