Depends on your agent. - Agent Staff State Farm Employee Review

4.0
May 18, 2015
Recommend
CEO approval
Business Outlook

Pros

I've worked for more than one agent and it really depends. Some are great, others are not. I love that I'm able to support myself even though I don't have a college degree. I work normal business hours and never have to take work home with me. This job is not hard, you just have to be focused.

Cons

You really are working for a small business when the customer thinks you're a part of a huge corporation. Your client base will also really depend of the area you're in. Sometimes claims or underwriting will make your life difficult. Sometimes your client will. Sometimes your agent will. Sometimes your coworkers will. Finally, let's face it: insurance is boring.

Explore other reviews about State Farm

5.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great, family friendly work culture

Cons

Slow adopters to anything new

3.0
Mar 8, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

(At the time) Fair pay and predictable bonus structure They were pretty good at covering travel expenses and paying them back quickly Diverse workforce & diversity initiatives Fun and funny coworkers Opportunities for growth Again, this was all four years ago and has likely changed

Cons

(At the time and now, according to other comments) Arrogant to a fault Total lack of innovation & willingness to innovate Odd attachment to the company's past (which prevents progress) High number of veterans (20+ years) who are determined to get that retirement money, and therefore, are resistant to change and technology Heavy reliance on command and control management style Poor decision-making that leads to losses of all kinds

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