Was better as catastrophe but still an easy job - Claims Specialist State Farm Employee Review

3.0
Dec 7, 2015
Recommend
CEO approval
Business Outlook

Pros

Pension Flexible hours if high performer Friendly environment Easy workload

Cons

Move to separate process & execution removes decision making from management and people actually performing the job Less opportunity for advancement for new claims specialist (from RB1 to RB2). Previously this promotion was given to employees based on individual merit. Now promotions must be applied for - you compete against your co-workers

Explore other reviews about State Farm

5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Great onboarding Excellent and fast training to licensure Great culture

Cons

A bit vague and ambiguous at first

3.0
Mar 8, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

(At the time) Fair pay and predictable bonus structure They were pretty good at covering travel expenses and paying them back quickly Diverse workforce & diversity initiatives Fun and funny coworkers Opportunities for growth Again, this was all four years ago and has likely changed

Cons

(At the time and now, according to other comments) Arrogant to a fault Total lack of innovation & willingness to innovate Odd attachment to the company's past (which prevents progress) High number of veterans (20+ years) who are determined to get that retirement money, and therefore, are resistant to change and technology Heavy reliance on command and control management style Poor decision-making that leads to losses of all kinds

1058
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