Continuing to Decline - Claims Team Manager State Farm Employee Review

3.0
Dec 26, 2024
Recommend
CEO approval
Business Outlook

Pros

- Annual raises for decently performing employees and opportunity for a bonus - Continuing Education available for those that qualify though getting worse over time. Options available lessening and amount paid decreasing. - Some career advancement to a point then hit a brick wall - Hybrid work with most of the time at home though appears they trying to pull people RTO more - Mostly good people to work with

Cons

- Lots of politics if you want to move into leadership or further and more about who knows and "likes" you rather than ability or capability. - Company is hugely top down and there seems to be little respect for front line leaders and employees and their viewpoints then gets "surprised" when people quit or unhappy. - Lack of long term planning and thinking. Leadership seems unable to think or plan more than a quarter to year ahead. - No consideration of cause and effect and what will happen based on actions. - Company frequently says one thing and does another. - People being promoted are frequently number getters and yes people. They seem to lack leadership. - People who question, suggest alternatives, and utilize data and academic research are ignored and treated as a "problem". - They have a single profile for who they want people to be which the complete opposite of their D&I work. - They never mention equity/equality. - Transparency is a problem in every way you can think. You need to know secret codes and master the art of subtext to really understand situations. - Unrealistic expectations where you are asked to do things that directly contradict each other ex. Answer all incoming calls while simultaneously making a calls out to complete check lists. - Technology is not used to full potential - Wasteful processes

Explore other reviews about State Farm

5.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great, family friendly work culture

Cons

Slow adopters to anything new

3.0
Mar 8, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

(At the time) Fair pay and predictable bonus structure They were pretty good at covering travel expenses and paying them back quickly Diverse workforce & diversity initiatives Fun and funny coworkers Opportunities for growth Again, this was all four years ago and has likely changed

Cons

(At the time and now, according to other comments) Arrogant to a fault Total lack of innovation & willingness to innovate Odd attachment to the company's past (which prevents progress) High number of veterans (20+ years) who are determined to get that retirement money, and therefore, are resistant to change and technology Heavy reliance on command and control management style Poor decision-making that leads to losses of all kinds

1058
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