1.0
Oct 19, 2023
Former employee
Albany, NY
Recommend
CEO approval
Business Outlook
Pros
Discount on IHG reservations and that’s pretty much it!
Cons
Poor management & lack of communication.
Engaged Employer
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Users say... "The staff is friendly and helpful." "All of the people there are nice and willing to work with others." "Good benefits with discount hotel pricing" "Operations Manager and front desk colleagues are great and unless the team has changed since the beginning of this year, they are still amazing." "I have a great boss and met good ppl"
Users say... "Idk if you like poor management and not having what you need or working in moldy rooms then this is a great place to work." "Long hours and sometimes put into scary situations with clientele" "Upper Management spread across several properties and lacked input on issues of hotel." "The managers in Novi were horrible." "Training is almost nonexistent"