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Steadfast Companies

Engaged Employer

Not all changes are for the better - Community Manager Steadfast Companies Employee Review

4.0
Oct 18, 2018
Recommend
CEO approval
Business Outlook

Pros

I loved working at Steadfast at the beginning. I loved the culture, my team and the core values. I loved the VTO program and giving back to our community. Pay was very good for my position as were the benefits. I made some lifelong friends at this company during my tenure there.

Cons

I think over the the last 12 months or so, somewhere employee satisfaction and work life balance, that used to be important to the company and upper management, has gotten lost. A lot of changes that were being made prior to my exit, while being sold as doing what is best for the resident, really took a toll on the staffs and cost Steadfast some great talent, I am afraid. The change to open on Sundays was hugely unpopular. Many employees had taken jobs at Steadfast because of the fact that unless struggling with occupancy, we were closed on Sunday and they could go to church and spend time with families, ect. When that changed, the office staff lost a leasing agent for an additional day per week, leaving us short staffed, and took that employees ability to spend that day with family away. In addition, assistant managers are now required to work one weekend day each week. This takes yet another employee away during the week leaving more scheduling challenges. In addition the assistant manager that earned the opportunity to have their weekends off, now has to work each weekend. I just wish that employee happiness had been worked into the decision a little more, because again, I think it will cause Steadfast to lose some talented ACMs. Lastly, it seemed like over the last year or so, changes happened at the speed of light with communication not keeping up, Changes often outpaced the lines of communication leaving teams struggling to keep up and adjust.

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Steadfast Companies Response
7y
Thank you for sharing your feedback with Steadfast Companies. We are constantly striving to improve the experience for our associates, and our residents as well. This has included our onsite offices to remain open on Sundays to meet our evolving residents’ needs and expectations. We apologize for any inconvenience and impact this has had on some of our associates. This is a relationship business, and you are correct that we need great communication to maintain the relationships. We have had some growing pains over the last year in our quest to improve and we appreciate and value the time you spent with us. We would like to hear more about your experience and ways we can improve going forward. Please contact us at SHR@Steadfastco.com and we wish you the best in the next phase of your journey.

Explore other reviews about Steadfast Companies

5.0
Nov 4, 2025
Recommend
CEO approval
Business Outlook

Pros

I worked in this company, they are very helpful

Cons

No cons for this company

5.0
May 6, 2025
Recommend
CEO approval
Business Outlook

Pros

This company just does it right. If you want to work for a company that treats you like family, provides opportunities for growth, and just does the customer experience right both internally and externally- this is the place to be. Benefits are great, and the people are even better. I couldn't have been more proud to work for this company.

Cons

Not really any cons to speak of- pay could be a bit better, but you could say that just about anywhere.

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