learned a lot - Anonymous employee Stefanini Employee Review

3.0
Dec 6, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

learned a lot, given a lot of responsibility, always busy and challenged in a leadership role. Able to use a variety of skills and apply to daily duties.

Cons

Work was constantly being sent overseas. A program would get started, the groundwork laid and processes put in place, then it would be passed off to a cheaper country. The satellite office did not have the same energy as the home office. Definitely a boys club--even the worst male leader got promoted over women.

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Stefanini Response
9y
Hello, and thank you for your honest review. We are glad to see that you were happy with your previous position and the work you did with Stefanini. We do understand the viewpoint on outsourcing. It is a reality of our business that sometimes customers need a more cost effective option, and choose to go overseas. It is not a decision we take lightly, but our business is customer service, and we must serve their needs to the best of our abilities. Know that claim of a lack of women in leadership is not something we can agree with. We have many women in management and leadership positions all throughout the company. We would like the opportunity to speak about this in detail if you’d like. Please feel free to reach out if you’d like to discuss further. Thank you again for your time. Sincerely, Nick- Human Resources

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3.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

If you do a good job for a little over a year you can move into lots of great growth opportunities ServiceNow was very well configured for the scale it handled. I've since worked at places with SNOW that are much smaller scale environments and be less efficient. Depending on the desk you are assigned

Cons

It can very much be a slog depending what desk you're assigned. The shifts can go pretty late and they never pushed doing overnight to anyone that wasn't interested but having a 2-10 shift was rough on my social life and overall rhythm/mental health I was told to hold out until Dec/Jan on a shift change (asked for one in July) My training was pretty scattered. Sessions were pretty easily disrupted and kinda like a "oh and lets do this next, uh now that." That said in a support role you're gonna do most your learning with the training wheels off but a lot of on the fly learning for the SNHU project was staunch from how all the VMs, eBooks, courses, etc flowed. Another situationally dependent note but management was hard to get ahold of sometimes

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