Adequate - Anonymous employee Stefanini Employee Review

3.0
Jul 2, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

As is the case in many places, those who keep the clients happy and master the art of office politics do well. The hours are generally not unreasonable, and while the term "generous" would never come to mind pay and benefits are not outrageously low.

Cons

An over-reliance on contract workers to flexibly meet shifting client requirements creates the impression for many that turnover is higher than it is. This leads to an unnecessary sense of insecurity. Stefanini is far more statistics driven than people focused. Margins and quotas trump personnel, and too many contracts are written to minimize the opportunity to achieve more than scraping-by success.

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3.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

If you do a good job for a little over a year you can move into lots of great growth opportunities ServiceNow was very well configured for the scale it handled. I've since worked at places with SNOW that are much smaller scale environments and be less efficient. Depending on the desk you are assigned

Cons

It can very much be a slog depending what desk you're assigned. The shifts can go pretty late and they never pushed doing overnight to anyone that wasn't interested but having a 2-10 shift was rough on my social life and overall rhythm/mental health I was told to hold out until Dec/Jan on a shift change (asked for one in July) My training was pretty scattered. Sessions were pretty easily disrupted and kinda like a "oh and lets do this next, uh now that." That said in a support role you're gonna do most your learning with the training wheels off but a lot of on the fly learning for the SNHU project was staunch from how all the VMs, eBooks, courses, etc flowed. Another situationally dependent note but management was hard to get ahold of sometimes

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