Pros
Great coworkers! Most want to see you succeed. I felt welcomed.
Cons
Ok. Overall management is cool however I had the manager from hell. Before even being assigned I heard bad things about her but I knew I was a great CSR and would have any problems. The problems started when my kid got sick and I had to call in dye to daycare refusing to take her. She seemed fine with it but refused to take my doctors note. After maybe 2 more call offs in a 4 month period and days where I came back from lunch a little late due to speaking with doctors and the daycare providers about my child's health if you came back 3 minutes late or more it was a 1/2 an occurrence so essentially I racked up 6 all together. I wasn't too alarmed because there were several other employees that had the same amount and counting and my reason was valid which I thought she would understand because she took off a couple times due to her sons needs. In the end she warned me about being absent and tardy on Wednesday and that following Monday I was let go.