1.0
Apr 14, 2017
Former employee, less than 1 year
Miami, FL
Recommend
CEO approval
Business Outlook
Pros
Some flexibility in scheduling and friendly co-workers. Good benefits after probationary period with the exception of expensive health insurance plans.
Cons
Low wages when compared to other businesses in the industry. Little opportunity for advancement. High employee turnover rate. Doing business with companies that have been reported for fraud and are known to scam customers, then having to answer to those customers because their accounts have been charged without their knowledge. Lying to callers is often encouraged. Felt more like a telemarketer than a customer service representative while working there.