An almost awesome place to work - Customer Service Representative Stericycle Employee Review

3.0
Sep 17, 2014
Recommend
CEO approval
Business Outlook

Pros

This company offers wonderful benefits. Above and beyond mere health insurance. There is a culture aspect which also inspires the employees to make a difference in their communities which is awesome.

Cons

The pay for this particular job is a poverty wage. It is not enough to support even two people, much less a family. Sure, with the benefits included in the pay, it could be considered more, but flat pay, w/o benefits, there is a struggle. Also, forget about time off. This is an answering service. We answer phones for businesses 24 hrs/day, 7 days a week, 365 days a year. We are NEVER closed. You WILL work holidays. Including Christmas. You will NOT work a 9-5 M-F shift b/c in our world, that shift doesn't exist. So, expect nights, early mornings, and weekends to be working.

Explore other reviews about Stericycle

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote opportunity. All equipment is provided by the company. Great mentorship and training.

Cons

Strict metrics & Low pay.

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Stericycle Response
2w
Thank you for taking the time to share this! We’re so glad to hear that your experience here has been a good one. It’s feedback like yours that reminds us why creating a workplace where people feel respected, supported, and proud of what they do is so important. We're grateful to have you on the team.
1.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

The diversity of employees...thats it.

Cons

Burn & Churn. Managers are lazy and so far removed from the employees and sales areas that they have no clue what the market will bear. Shredding services is in its twilight years; by 2033 it will more than likely become non existent due to the cloud and digital storage. The health insurance is with one of the worst bad reputation companies out there. If the company cared about its employees they would have made a better choice. I do not recommend to work there unless you want to get sales training which is provided when you start there.

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Stericycle Response
2w
Thank you for sharing your honest feedback with us. We really appreciate you speaking up, and we’re sorry that your experience hasn’t been what you hoped for. Your thoughts help guide us as we work to create a more supportive, positive environment for everyone here.
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