Over worked and No one cares - Customer Service Supervisor Stericycle Employee Review

1.0
Feb 8, 2022
Recommend
CEO approval
Business Outlook

Pros

decent benefits close to home always hiring

Cons

expect us to do interviews, hire, onboard, and train new candidates, coach and provide guidance on covid scenarios to team members. IT support for those agents whose system/application isn't working. Grade QA calls. Search and review calls for clients. submit time off requests for agents who cannot get PTO due to being understaffed.

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Stericycle Response
4y
We’re sorry to hear that you didn’t have a positive experience and appreciate you letting us know. We hold ourselves to the highest standards, and your feedback will help us challenge the status quo and make positive improvements.

Explore other reviews about Stericycle

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote opportunity. All equipment is provided by the company. Great mentorship and training.

Cons

Strict metrics & Low pay.

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Stericycle Response
18h
Thank you for taking the time to share this! We’re so glad to hear that your experience here has been a good one. It’s feedback like yours that reminds us why creating a workplace where people feel respected, supported, and proud of what they do is so important. We're grateful to have you on the team.
1.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

The diversity of employees...thats it.

Cons

Burn & Churn. Managers are lazy and so far removed from the employees and sales areas that they have no clue what the market will bear. Shredding services is in its twilight years; by 2033 it will more than likely become non existent due to the cloud and digital storage. The health insurance is with one of the worst bad reputation companies out there. If the company cared about its employees they would have made a better choice. I do not recommend to work there unless you want to get sales training which is provided when you start there.

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Stericycle Response
18h
Thank you for sharing your honest feedback with us. We really appreciate you speaking up, and we’re sorry that your experience hasn’t been what you hoped for. Your thoughts help guide us as we work to create a more supportive, positive environment for everyone here.
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