Standard Support Job - Customer Care Representative Steven Madden Employee Review

3.0
Jan 19, 2016
Recommend
CEO approval
Business Outlook

Pros

Good Location, young colleagues, dynamic workplace

Cons

Standards for support are un-realistic, breaks were allowed to agents that the managers liked most

Explore other reviews about Steven Madden

5.0
Apr 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Inclusive company culture, opportunities to grow within the organization with tenure, work/life balance

Cons

Low starting pay, low commission

3.0
Jun 24, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

good benefits, fun people to work with

Cons

some sectors have a toxic work environment

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